Shipping policy
Thank you for shopping with AIRYSS. We aim to deliver your order quickly and reliably so you can start enjoying your product as soon as possible. Please review the details of our shipping process below.
Order Processing
We aim to ship all orders the same day on business days for orders placed before 12:00 PM PST. Orders placed:
- Before 12:00 PM PST (Mon–Fri): Shipped the same day
- After 12:00 PM PST: Shipped the next business day
- On weekends or holidays: Processed on the next business day
During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will notify you by email.
Shipping Rates
We currently offer free standard shipping on all orders within the United States.
Estimated Delivery Time
Once your order has been shipped, standard delivery typically takes 3–5 business days depending on your location. Please note that delivery times are estimates and may vary due to:
- Carrier delays
- Weather conditions
- High shipping volumes
- Other factors outside of our control
Shipping Locations
At this time, AIRYSS ships only within the United States. We may expand shipping to additional countries in the future.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment.
Lost or Damaged Packages
If your order arrives damaged, or if your package appears lost in transit, please contact us as soon as possible at: contact@airyss.com.
Include your order number and any relevant photos so our support team can assist you quickly. We will work with the shipping carrier to resolve the issue.
Questions
If you have any questions about your order or shipping, please contact us at: contact@airyss.com. Our team will be happy to assist you.